Free Shipping

Most orders will incur a shipping a charge. We post live updates on shipping costs based on the size and weight from major shipping carriers.

Shipping Method

Internet Orders will be shipped via UPS Ground or USPS Priority, unless otherwise specified. If you require a specific shipping carrier, please call 888-503-7196. Shipping charges will be available in the shopping cart and at checkout. Oversized/Overweight instruments may ship via truck freight. Most orders will be shipped within 1 business day of being placed. Some items may ship directly from the manufacturer, please contact us for details. UPS Express Shipping options are also available via phone orders at 888-503-7196.

Alaska and Hawaii

Residents of Alaska and Hawaii please take note that our online UPS shipping calculator is accurate for our full line of basic product offerings. Oversized/Overweight products such as speakers, some keyboards, drumsets, mallet instruments, hardware, etc. may incur additional charges that cannot be calculated via the online system. However, we will contact you for any order that will incur additional fees to receive your approval prior to shipping.

Freight shipping is billed at exact amount as charged by carrier. Call 888-503-7196 for information. There are extra shipping charges for orders shipping outside of the contiguous U.S. and to APO/FPO boxes. Call for information.

International Shipping

Our website does not currently accept orders shipping outside of the USA, but we will ship most items internationally. Some manufacturers restrict the sale of their items outside of the USA, so they cannot be shipped outside of the country. To place an international order, please email it to [email protected], or fax it to (918) 664-9597.

Incorrect Shipping Address

If a package is undeliverable or if an address correction is needed due to a customer error, the customer will be responsible for all incurred fees. UPS currently charges $11 for an address correction, which includes issues with the incorrect zip code, missing apartment number, etc. Please be sure to provide an accurate ship to address when placing your order.